Best Conflict Solutions is committed to using conflict as an opportunity to strengthen individuals and relationships by providing a safe, collaborative setting that empowers each person to make positive choices and informed decisions when faced with conflict.

About

Read the Blog

Meet Kim, the driving force behind Best Conflict Solutions. With a Master's Degree in
Conflict Management and decades of nursing experience, Kim combines academic
expertise with real-world insights to transform how organizations and individuals handle
disputes. Her journey from healthcare to conflict resolution has shaped her unique
approach to organizational mediation, dispute resolution training, and conflict coaching.

Kim's deep understanding of workplace dynamics and interpersonal challenges led her
to develop practical, proven solutions for professionals seeking to improve workplace
relationships and organizational outcomes in healthcare and business. Through
advanced training in dispute resolution and conflict coaching, she helps organizations
create environments where conflicts become opportunities for growth, leading to
enhanced employee satisfaction and higher retention rates.

At Best Conflict Solutions, we are guided by Kim's passion for effective conflict
management and her commitment to lasting organizational change. Her expertise in
conflict theory and hands-on experience shape our approach, ensuring our
services—from mediation to training—are both academically sound and practically
applicable. Kim's unique ability to bridge academic conflict management principles with
real-world challenges makes her an invaluable partner for organizations seeking
meaningful transformation.

Meet Kimberly

What Sets Us Apart

Kimberly's Experience

Over 4 decades as a Licensed Registered Nurse
MA Institute of Conflict Management, Lipscomb University
Master Certificate Clinical/Community Psychology, UNC-Charlotte
BA Psychology, UNC-Charlotte
Tennessee Licensed Registered Nurse
Immediate Past President, Tennessee Association of Professional Mediators
MO Supreme Court Rule 17 Listed Family and Civil Mediator
Tennessee Supreme Court Rule 31 General Civil Mediator
Tennessee Supreme Court Rule 31 Trained Family Mediator
Transformative Mediation Trained, Hofstra University School of Law
Certificate in Negotiating and Mediating Healthcare Disputes, University of South Florida
Conflict Resolution Consulting Training, Pepperdine University School of Law
Advanced Mediation Training, Kenneth Cloake
Member of Mediators Beyond Borders
ACR Elder Mediation Professional Development Committee
Member business Plan For Peace with Scilla Elworthy and Sheva Carr
Member of Mediate and Meditate Co-lab William Ury and Thomas Huebl
Restorative Practice Training, International Institute of Restorative Practice (IIRP)
Advanced Negotiation: Leveraging Emotions. Harvard Law School
Executive Committee Member of the American Bar Association, Dispute Resolution Section
A frequent speaker on healthcare conflict, aging, and end of life
Conflict management/mediation trainer
Facilitating Meetings Around Community Conflict Certificate, U.S. Department of Justice
Author, “How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story”
President/Chair of TAPM
Senior Mediator with the Los Angeles City Attorney’s Office Community/Police Unification Program

Our Vision

Expert Mediation

Utilizing the principles of confidentiality and collaboration in a non-blaming environment, our experienced team transforms conflicts into opportunities for organizational growth and lasting change.

Organizational Excellence

We know that resolving workplace conflicts is a catalyst for organizational transformation. Through skilled mediation and conflict coaching, we help create environments where professionals can thrive, leading to measurable outcomes: improved customer/patient care, reduced staff turnover, enhanced team communication, and stronger organizational culture.

Tailored Solutions

Every organization faces distinct challenges. Best Conflict Solutions designs targeted strategies that align with your culture and address your specific needs, transforming workplace conflicts into catalysts for positive change.

Cultural Transformation

At Best Conflict Solutions, we equip healthcare providers and business professionals with advanced conflict management skills that transform workplace dynamics. Our approach creates resilient teams, enhances patient/client care, reduces turnover costs, and builds sustainable success through better conflict engagement.