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Kimberly Best Conflict Management Specialist, mdiator

The Conversations You Avoid Are Costing You More Than You Realize

Virtual and in-person conflict resolution, mediation, training, and conflict coaching

Serving organizations nationwide from my St. Louis office

When conflict feels overwhelming, stuck, or emotionally charged, you don’t need more pressure—you need a clear way forward. Best Conflict Solutions helps workplaces, organizations and families move through conflict today while building the skills to handle tomorrow.

Introducing the Best Way Forward with Conflict Specialist, Kimberly Best

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Whether it’s tension at home, friction at work, or an entire organization stuck in the same loop, Best Conflict Solutions helps you step into the conversations you’ve been avoiding  so that you can finally move forward. This is where people feel seen, heard, and understood, and where real solutions replace long-standing frustration.

My years in critical care taught me something important: conflict works like illness. How we handle it determines whether we heal or whether it causes more harm.

That’s why I became a conflict specialist. I help people have the conversations that matter—so they can find their best solutions without the cost, damage, or delay of letting conflict run its course.

Conflict Happens.
How You Handle It Determines What Happens Next.

Best Conflict Solutions supports businesses, healthcare organizations and  families with mediation, conflict coaching, system design, and professional training. Whether you’re navigating a single difficult conversation or addressing larger patterns of conflict, you’ll get the best way forward to build collaboration, strengthen communication, and reduce long-term stress.

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BUSINESSES

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HEALTHCARE
ORGANIZATIONS

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FAMILIES

Best Conflict Conversation Cards deck

Learn skills to have the Conversations Your Team Has Been Avoiding

Conflict Coaching in a Box

Before conflict derails a team, a department, or a whole organization—give people the skills to navigate it with confidence. Best Conflict Conversation Cards are a 50-card deck designed to teach real conflict skills, build emotional intelligence, and strengthen how teams communicate.

These aren’t icebreakers.

They’re skill-building tools that help teams build conflict management capacity.

A Clear Path Through Conflict

Workplace Conflict Management

Mediation, facilitation, coaching, and training to help teams navigate tension and build communication skills (or collaboration).

Healthcare Conflict Resolution

Specialized conflict support for clinical teams, physician groups, nursing leadership, and healthcare systems.

Adult & Family Mediation

Support for families facing difficult transitions, communication breakdowns, and decisions that impact relationships.

Conflict Coaching

One-on-one or team guidance to help you prepare for difficult conversations and build long-term conflict skills.

Conflict Management Systems Design

Setting up dispute resolution systems within your organization. Building conflict management into  your organizational culture, not just how it responds to emergencies.

Training

Professional education for teams, leaders, mediators, and HR professionals who want to become better at navigating conflict.

Meeting You Where You Are

A confidential, blame free space to find your best way forward!

At Best Conflict Solutions, I tailor my approach to each setting—workplace, healthcare and family—because every. Every conflict is unique and every intervention should be, too.

Workplace conflt resolution meeting

Businesses & Organizations

Conflict resolution, leadership coaching, and team communication strategies that strengthen culture and performance.

Healthcare conflict management training

Healthcare Organizations

Conflict management, coaching and conflict resolution systems  designed for clinical environments and high-pressure teams, a

Family mediation consultation

Families & Relationships

Support for adult families, siblings, parents, and multigenerational households navigating hard conversations.

KimberlyBest, mediator and conflict resolution specialist

Conflict is normal, yet sometimes all of us need help managing it productively.

Real Experience. Real Skills. Real Results.

Led by mediator and conflict specialist Kimberly Best, Best Conflict Solutions blends practical conflict resolution tools with a deep understanding of human behavior and emotional responses.

My background spans critical care nursing, master’s level education in  psychology, a master's in conflict management, and years of work with organizations and families.

My goal is simple:  to help you resolve what’s happening now and give you the capacity to handle what’s ahead.

Meet Kimberly Best, RN, MA

Founder of Best Conflict Solutions and court-listed mediator serving families, healthcare organizations, and businesses across the United States. With a Master's Degree in Conflict Management and decades of nursing experience, Kim combines academic expertise with real-world insights to transform how organizations and individuals handle disputes. Based in St. Louis with clients nationwide, Kim provides virtual and in-person services wherever conflict resolution support is needed.

  • Court-listed mediator in Missouri and Tennessee

  • Adjunct professor at the Institute of Conflict Management, Lipscomb University graduate program

  • FINRA Arbitrator

  • MA in Conflict Management (Lipscomb University)

  • Graduate studies in Clinical/Community Psychology (UNC Charlotte)

  • Past President, Tennessee Association of Professional Mediators

  • Past Membership Officer, ABA Dispute Resolution Section

DIY Tools for Building Conflict Capacity

Skills improve when we practice them. Explore articles, courses, the book, and additional tools to deepen your conflict capacity.

THE BOOK

How to Live Forever: A Guide to Writing the Final Chapter of Your Life 

THE COURSES

Online conflict management courses and mediation skills training

THE CARDS

Transform workplace conflict into collaboration with Best Conflict Conversation Cards.

THE BLOG

Conflict management tips and tools for the workplace, healthcare & home.

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Real Stories from Leaders, Organizations and Families Who Found Their Best Way Forward

“I cannot say enough about how impressed I am with Kim.  Our office was on the brink of having an emotionally & financially costly breakup...She was skillfully able to bring to light the whole story regarding the situation & make us a better workplace and team than we were before our office conflict even began.”

DS

Kim is the most advanced mediator on our team and does possess a very high level of knowledge in dispute resolution.  She currently handles some of the most complex cases we have here at the Los Angeles City Attorney’s Office.  She is ALWAYS focused on a resolution... She is loyal, honest, & committed.

Jack K., LA City Attorney's Office

Recently my husband was diagnosed with cancer.  You were very helpful to us with your medical knowledge, helping us understand what the doctor was saying & understanding our options.  Thank you for facilitating our difficult discussions about treatment options & for helping us communicate the process & our wishes to our friends & family.

Jan S.

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